610d Privacy Policy
Your personal information is of the utmost importance to us. Read this policy to understand how 610d collects, uses, and protects your data.
Last Updated: January 2026What Information We Collect
We collect various types of information when you register and use services on the 610d platform. This data is used to manage your account, ensure security, and improve service quality. The scope and type of information collected may vary depending on the services you use.
Account Information
During registration, we collect your name, mobile number, email address, and date of birth. Your National ID or relevant documentation may be required for age verification. Your password is stored in encrypted form to protect your account. You can update your profile information at any time. This data is used solely for providing services and verifying your identity.
Device & Browser Information
Information about the device and browser you use to access the platform is collected automatically. This includes your IP address, operating system, browser type, and screen resolution. This data is used to detect fraudulent activity and maintain platform security. Device information also helps prevent unauthorized logins. No device data is shared commercially with third parties without your consent.
Payment & Financial Information
Payment details are collected via bKash, Nagad, Rocket, or bank transfer for transactions in BDT. Full card or account numbers are never stored on our servers. Transaction history, amounts, and timestamps are recorded for audit and dispute resolution purposes. All financial data is secured with industry-standard encryption. Where required by anti-money laundering regulations, information may be disclosed to the relevant regulatory authorities.
Usage Data & Cookies
We collect information about the pages you visit, how long you use the service, and which games or events you participate in. Cookies are used to store your preferences and session data, making future visits smoother. Analytics cookies help us analyze and improve platform performance. You can manage or disable cookies through your browser settings, though some features may become limited as a result. Your consent will be obtained before any non-essential cookies are used.
Purpose of Data Use
610d uses your information only for specific, lawful purposes. We never sell your personal data to advertisers. The main purposes for which we use your data are outlined below.
Service Operation & Improvement
Your data is used to manage your account, process transactions, and improve the overall quality of the platform. Usage data is analyzed to support new feature development and bug fixes. This analysis directly contributes to making the user experience smoother and more enjoyable. Data insights also help us quickly identify and resolve platform issues, so every visit is better than the last.
Security & Fraud Prevention
Your login activity is monitored to protect your account from unauthorized access. You will be alerted immediately if any suspicious transactions or unusual activity are detected. Advanced security algorithms are in place to prevent identity theft and financial fraud. Signing in from multiple devices triggers additional verification. Any data used for security analysis is handled in strict accordance with our privacy policy.
Communications & Notifications
Important account updates, transaction confirmations, and security alerts are sent via email or SMS. You can stay informed about new games, sports events, and special offers. You can manage your communication preferences at any time from your notification settings. Unsubscribing from promotional messages is quick and easy. However, critical security notifications will always be sent, as they are essential to keeping your account protected.
Legal Compliance & Regulatory Obligations
We are legally required to retain certain data to comply with applicable laws and regulatory guidelines in Bangladesh. KYC (Know Your Customer) procedures under anti-money laundering regulations require us to hold relevant information. Financial transaction records are kept for the prescribed period to meet tax authority requirements. In the event of a legal dispute or investigation, relevant data may be shared with competent authorities. All such activities are carried out with the utmost respect for your privacy.
Data Security Measures
610d uses industry-leading security technology to protect your personal information. Our security team monitors systems around the clock, ready to respond to any threat immediately. This multi-layered approach ensures your data remains protected at all times.
SSL/TLS Encryption
All data transferred between your browser and our servers is protected by 256-bit SSL/TLS encryption — the same standard used by international banks. This makes it virtually impossible for any third party to read or tamper with your information. A unique encryption key is generated for each session, adding an extra layer of security.
Two-Factor Authentication
You can enable two-factor authentication (2FA) for maximum account security. At login, you'll need to enter both your password and a one-time OTP sent to your mobile. Signing in from a new device automatically triggers an additional verification step. This keeps your account safe even if your password is compromised, blocking any unauthorized access.
Secure Data Storage
All sensitive data is stored in encrypted form on secured servers with strictly controlled access. Database servers undergo regular security audits. Backup data is protected with the same level of encryption to prevent any data breach under any circumstances. Among our staff, only authorized personnel may access limited data for specific, legitimate purposes.
Data Sharing & Third Parties
610d does not sell your personal information to advertisers or any unauthorized third parties. In certain circumstances, limited data may need to be shared with trusted partners — always under strict contractual agreements and privacy standards.
Payment Processors
Financial information necessary to process transactions is shared with approved payment gateway partners including bKash, Nagad, Rocket, and others. These partners follow their own high-standard security protocols and comply with Bangladesh Bank guidelines. They are not permitted to use your information beyond payment processing. Strict data protection agreements are in place with every payment partner. Ensuring the security of your financial information is our top priority.
Legal Authority
We are legally obligated to provide relevant information upon receipt of a valid court order or summons from a competent authority in Bangladesh. Data may also be disclosed to relevant authorities in cases involving national security or criminal investigations. Where possible, we will attempt to notify you before any such disclosure, unless prohibited by law. This process is conducted entirely within the bounds of applicable law, and only the minimum necessary information is disclosed. Every instance of data disclosure is recorded in our internal logs.
Technology Service Partners
Trusted technology partners are used to operate platform services such as hosting, cloud storage, and cybersecurity. Strict data processing agreements are in place with these partners, binding them to 610d's privacy standards. They may only use data for the purposes specified in those agreements and are prohibited from selling or sharing it in any way. Partner operations are reviewed regularly to ensure compliance. Before any new technology partner is onboarded, their security standards are assessed, and this policy will be updated as needed.
Your Rights & Controls
610d believes you should have full control over your own data. Under applicable Bangladesh law and international best practices, you are entitled to the rights listed below. To exercise any of these rights, please contact our support centre.
Right to Access
You have the right to know what personal data we hold about you and to receive a copy of it. Upon request, a summary of your data will be provided within 30 business days. Identity verification is required before access is granted, to ensure no one else can retrieve your information. Data copies will be provided in a digital format. There is no charge for exercising this right.
Right to Rectification
If any information saved on your profile is incorrect or incomplete, you can request a correction at any time. Some details can be updated directly from your account settings. Changes to identity-related information may require an additional verification step. Correction requests will be processed within 15 business days. You will receive a confirmation once the correction is complete.
Right to Erasure
After closing your account, you may request deletion of all personal data that falls outside our legal retention obligations. We are legally required to retain certain transaction records for a specified period under financial regulatory rules. Once the deletion process is complete, you will receive a confirmation. Deleted data cannot be recovered. Respecting your privacy is our responsibility.
Right to Restrict Processing
Under certain circumstances, you may request that the processing of your data be restricted or suspended. This right applies when the accuracy of your data is disputed or when processing is believed to be unlawful. During the restriction period, your data will be retained solely for storage and the establishment of legal claims. We will notify you of the action taken within 7 business days of receiving your request. Once the dispute is resolved, processing may resume or your data may be deleted.
Policy Updates & Contact
610d may update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered email or through the platform. Continued use of the platform after such changes constitutes your acceptance of the revised policy. We recommend checking this page regularly to stay informed.
Policy Change Notifications
For any significant changes to this Privacy Policy, you will be notified at your registered email address at least 30 days before the changes take effect. A clear notice summarising the changes will also be displayed when you log in to the platform. Minor corrections, such as spelling or language clarifications, may be made without prior notice. The date of each update will be shown at the top of this page so you can easily track changes. Previous versions may be provided upon request.
Privacy Complaints
If you have any concerns or complaints about how your personal data is being used, please contact our support team. We will provide an initial response within 7 business days of receiving your complaint. Complex matters may take up to 30 business days to resolve, but you will be kept updated at every stage. If your complaint cannot be resolved with us, you may escalate it to the relevant regulatory authority. We are committed to respecting your privacy rights at all times.
Data Retention Period
610d retains your data only for as long as necessary. Retention periods depend on the type of information and applicable legal obligations. Once the retention period expires, your data is securely deleted or anonymized.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Profile Information | While account is active + 2 years | Service Delivery & Legal Compliance |
| Financial Transaction Records | 7 Years | Bangladesh Bank Regulations & Tax Laws |
| KYC Documents | 5 years after relationship ends | Anti-Money Laundering Policy |
| Login & Security Logs | 12 Months | Fraud Detection & Investigation |
| Cookies & Browsing Data | 30–90 Days | Improving User Experience |
| Support Contact Records | 3 Years | Service Quality Control & Dispute Resolution |